Straight answers about POS systems

A point-of-sale (POS) system is the combination of software and hardware you use to take orders and payments. Modern cloud POS systems also manage your menu or product range, track stock, record staff activity and produce sales reports you can view from anywhere.

Yes. Tillio focuses on hospitality businesses such as restaurants, cafés, bars, pubs and takeaway shops, and on retail businesses such as fashion, gift, specialty and convenience stores.

Yes. We can help you work out whether replacing your POS is the right move, compare options, plan the changeover and move your products or customer data where both systems allow it. Some data, such as historical sales, may not transfer between platforms, and we'll tell you upfront what to expect.

Yes. We can advise on hardware that's compatible with your chosen software and help connect terminals, receipt and kitchen printers, barcode scanners, cash drawers and customer displays. Compatibility depends on the POS platform you use.

Yes. We can set up stock tracking, supplier records and the reports you need, within the capabilities of your POS platform. Features such as ingredient tracking or purchase orders vary between providers.

Many cloud POS platforms support multiple locations with shared products, location-level stock and combined reporting. The level of multi-site support varies by provider and plan, so it's worth confirming before you choose a system.

Most cloud POS platforms offer integrations with popular accounting and e-commerce software, but the specific integrations available depend on the provider. We'll help you check what's supported and set up the connections that are available.

Yes. We offer practical training for owners, managers and staff, covering everyday tasks like taking orders and payments as well as manager tasks such as reports and menu changes.

It depends on the software you choose, the number of devices and locations, the hardware you need, your payment processing arrangement and any setup or support services. Most cloud POS software is billed as a monthly subscription, hardware is usually a one-off purchase, and payment providers charge transaction fees. We'll give you a tailored quote once we understand your requirements.

Yes. If your current system is working but could work better, we can review your setup, fix configuration issues, tidy your menu or catalogue and help with troubleshooting. Whether we can help with a particular system depends on its features and the access available.

Just the basics: your business type, number of locations, the POS you use now (if any) and what you'd like to improve. A copy of your menu or product list is helpful but not essential. You can share this through our enquiry form.

No. Tillio does not process payments or store cardholder data. Payments are handled by your chosen payment provider. Never send card numbers or PINs through our enquiry form or by email.

Tillio currently helps businesses choose, set up and support POS platforms from established providers. That lets us recommend what genuinely suits your business rather than a single product.